fitDEGREE offers you all the features you need to successfully run your unique studio.
Scheduling Made Easy
Scheduling software that doesn’t kick you in the asana. Take control of scheduling classes, one-on-one appointments, events and workshops with an intuitive scheduling system. The schedule is easy to read and you can create more events, similar to how you use Google calendar.
Branded Mobile App
Brand your app just like you would your studio––because your customers should be reciting your mantra. While a generic app shows all the studios in the area, with fitDEGREE you can create an exceptional experience for your members without the distraction of your competition with local studios.
A Social Experience to Support Your Growth & Brand Loyalty
New social features make referral marketing as easy as downward dog by empowering your members to easily share their fitness experience through the app. Not only that, but users can also make friends through the platform and see what classes they’re attending. It’s a social experience that drives attendance and creates brand advocates.
Simplified Client Management
An all-in-one platform that manages schedules, memberships, punch passes, waivers, POS, payroll, reports, and automated reminders with a user-friendly interface. You can even manage multiple locations all in one place and accessible anywhere through the cloud– so you don’t have to balance your time and budget logging in and out of multiple accounts.
User-friendly Kiosk App
Make the class check-in process inside your studio quick and painless through our kiosk app. Your customers can register through the mobile app, check themselves in at the kiosk, and avoid the front desk––so they can come to have the experience they want in your studio.
Personal Customer Service Rep
Namaste will never feel so good to say when you speak with your personal customer service rep. No long sessions on the phone with a stranger in a call center. With your dedicated rep, you will receive a personalized onboarding and training experience with fitDEGREE.
Reports You Can Actually Understand
Pull reports that help you understand what’s going on in your business. From instructor earnings to class attendance to revenue, reports from fitDEGREE are available as friendly, clickable graphs. So you can make sense of what’s working in your business without getting bent out of shape!
Announcement Boards to Stay in Touch with Customers
Stretch your impact and stay in touch with your customers when they’re not in your studio. The app provides an announcement board feature similar to Facebook or Instagram to communicate with members in a fun and engaging way.
When an individual uses fitDEGREE, they are accessing it through an app downloaded via the iOS App Store/ the Google Play Store or through a website. fitDEGREE does not share/ provide data with third party companies unless it provides value in using the fitDEGREE platform.
When data is retrieved or sent through our system, it is sent through HTTPS protocol, making sure that all data in and out is encrypted. The data is transfer to our API on a server hosted by AWS (Amazon Web Servers).
Once the data is retrieved by our API, fitDEGREE has a token based firewall to ensures that the user accessing the information has adequate permissions. If a user sends an invalid request to the server, requesting another user’s data, that invalid request would be stopped at the firewall and returned a ‘Permission Denied’ error.
From there, the data is securely stored and retrieved from a database also hosted on AWS, through their RDS (Relational data-basing services). Access to the AWS database storing fitDEGREE data is limited to only to company programmers requiring such access and requires a unique username and password, that is securely stored.
The only exception to this is images, which are stored in AWS S3 storage.
For additional information regarding AWS compliance wtih the GDPR, please visit: https://aws.amazon.com/compliance/gdpr-center/
For Payment Information
fitDEGREE does not manage any PCI Compliant payment information internally, and is fully PCI Level 1 compliant. We use a third party vendor, “SplashPayments”. When a credit card number and expiration date is entered into fitDEGREE website or app, it is entered through an iFrame, which embeds the SplashPayments website directly into the fitDEGREE interface. SplashPayments transfer payment information through the iFrame over HTTPS to SplashPayments servers. fitDEGREE is provided with a token representing that information in exchange, which fitDEGREE refers to for future purchases. At no time does fitDEGREE store, maintain, or access any payment information.
For additional information regarding PCI Level 1 compliance, please visit: https://www.vantiv.com/secure-payment-systems/understand-pci-compliance-levels
For Text Messaging
Sometimes, fitDEGREE may text our end-users to verify the phone number provided by the end-user. fitDEGREE uses a third-party service, Twilio, to send these text messages. Twilio is provided only with the phone number provided and the text message content. For additional regarding Twilio’s GDPR Compliance, please visit: https://www.twilio.com/gdpr.