Episode 34 - It’s not a job, It’s your why
Hye Jin Kalgaonkar was a corporate sales manager who, at the request of her family, agreed to play it safe and got an amazing corporate job. After years of practicing yoga Hye Jin couldn’t resist her calling and saw a void to be filled by bringing yoga to her community. Over the next 6 years Hye Jin had to shift her mind set away from working at a job to owning a business and it is this shift that has allowed her studio, The Hot Room, to not only succeed but to thrive.
Best way to reach them: firstname.lastname@example.org
Host - Dan: fitDEGREE is more than just two guys with microphones. It is the studio management software you've been looking for. For more info, reach out to me on our website at www.fitdegree.com, on Instagram at the handle fitDEGREE, or my email dan.berger, that's B-E-R-G-E-R, at fitdegree.com, to get the conversation started.
Host - Dan: All right, now onto the show.
Host - Dan: Hey, everyone, and welcome back to another episode of Studio Savvy by fitDEGREE. I'm the host of Studio Savvy, and my name is Dan. And I'm joined in studio by my co-host, Nick.
Host - Dan: So how many of us swear we won't do something and end up doing it anyway? Well, that's exactly what today's guest did, And it couldn't have worked out any better.
Host - Dan: Hye Jin Kalgaonkar was a corporate sales manager, who at the request of her family, agreed to play it safe and got an amazing corporate job. But after years of practicing yoga, Hye Jin couldn't resist her calling and saw a void to be filled by bringing yoga to her community. Over the next six years, Hye Jin had to shift her mindset away from working at a job to owning a business. And it's this shift that allowed her studio, The Hot Room, to not only succeed but to thrive.
Host - Dan: Welcome to the show, Hye Jin. How are you doing today?
Hye Jin Kalgaon: I'm doing awesome. Thanks for having me.
Host - Dan: Of course, of course.
Host - Dan: So The Hot Room has been going strong. That's your studio, that's your baby, that has two locations now.
Host - Dan: For our viewers and our listeners out there, definitely take us back. Start the story where you feel like it's most appropriate and we'll go from there.
Hye Jin Kalgaon: Absolutely. So how far do we go back?
Host - Dan: That's entirely up to you.
Hye Jin Kalgaon: Yeah, all right.
Hye Jin Kalgaon: So I'll first of all touch on other how I grew up, right? My parents were always small business owners, immigrants from South Korea. And it was very ingrained in me at a very young age that owning a business equates to a hard life.
Hye Jin Kalgaon: So from the number of hours that they worked, 365 days a year, to doing everything from ... You know, they owned a restaurant, a hamburger business at one point. And I still remember my dad in the mornings peeling the potatoes to make the French fries. All the way to bookkeeper, to cash register, to server, to handyman, you know, like all of it.
Host - Dan: Yeah.
Hye Jin Kalgaon: And it was communicated and, like I said, taught at a very young age to me that owning a business is hard and that's something that you shouldn't do. Like you study hard, work academically, focus on that, so that when it comes to moving from school onto a career, you're set up and working for a corporation that will take good care of you, give you health benefits, vacation, and you can live a life of freedom versus being a prisoner to your business.
Support - Nick: Makes a lot of sense, from that perspective.
Hye Jin Kalgaon: Yeah. So this concept of actually owning a business was never in my, I guess, radar. So graduating from college, again, got the corporate job and started going up ... You know, doing all of the corporate things and moving up the corporate ladder and living all across the country in different places.
Hye Jin Kalgaon: And I grew up as a competitive gymnast and also a competitive cheerleader and always very athletic. But as I started in my corporate roles, I discovered yoga. And it was actually in New York City. At the time I was a sales manager, and it was a sign on the street that said, "30 days for $30." And at that time, that seemed like a great deal. And I was like, "I've got to ... Let's take advantage of it," knowing that everything in New York City as expensive, right?
Host - Dan: Mm-hmm (affirmative).
Hye Jin Kalgaon: So I was still working out at the gym and running and decided to go into this yoga class and explore it.
Hye Jin Kalgaon: And that first yoga class was ... It was a Bikram yoga class. We call it original hot yoga. And it was something that I never, ever ... It was something that was so different than what I've ever done before. And that was actually an experience that was so physically, mentally challenging. And I was not sure if I was going to go back, because also the experience around it wasn't very customer service-oriented.
Hye Jin Kalgaon: But I fell in love with how I felt. So I kept going back. right? And after 30 days, I had never felt better. And I was like ... It was the realization that "You know what? I don't have to beat up by body the way I've been doing working out two hours a day in the gym. I can just do this yoga and be more kind to my body and not ... Work it in a more healthy way, and I feel better than ever, right?" So slowly that time, more and more time was spent in the hot room, in this hot yoga kind of workout, right?
Hye Jin Kalgaon: And then from there, met my husband, we've traveled all over the country and then we also lived overseas. And through that, got an opportunity to practice and eventually teach, because I became a teacher eventually in several studios around the world.
Hye Jin Kalgaon: And when it was time, we were living in Europe at that time, when it was time to move back to Indianapolis, I recognized that there was an opportunity to really share this life-changing benefits of hot yoga to Indy because there was still not a hot yoga studio there.
Hye Jin Kalgaon: So at that moment, when we moved back to Indianapolis, I left my corporate job and we put all of our savings into opening our first Hot Room, and that was about five and a half years ago.
Host - Dan: So you just couldn't go home and imagine a life where you didn't have your Bikram yoga, right?
Hye Jin Kalgaon: Exactly. I mean, and a necessity to keep me happy. To keep me happy, right? I was like, "I've got to ... I've just got to build it myself," right? And then-
Support - Nick: You're not the first person to say that. I've just like ... I think it was the burlesque dance studio and Amelia we had on this, said, "I needed burlesque. There was no burlesque. I created burlesque. And now most of that time was then spent educating on people what it was." So I'm sure in this town, now you're the first Bikram, you had to start educating people of what this was and why it was so important.
Hye Jin Kalgaon: Yeah. That was definitely a big part of us getting up and running, was that education part. Because the moment that people stepped into our studios, or even just trying to get contractors to build out our space, they just did not understand, like, "Why the heck would you ever want to [crosstalk 00:07:18] a room like that?" Right? "And who would ever want to do this?" And we couldn't get money. We couldn't get someone to get a loan and ... Because the concept was so ... Just ... It was just a such a foreign concept-
Host - Dan: Like, "This is a thing. You don't know about it, but it's real."
Hye Jin Kalgaon: It is, it is. "And you're missing out!" It's unbelievable.
Hye Jin Kalgaon: And so, like I said, we ran into a lot of challenges open up our first studio, because people didn't really understand and buy into the concept of what hot yoga was. And so we put all of our life savings, basically, into building it.
Hye Jin Kalgaon: And my husband and I at that time, we both went into the business with this mindset of "We're going to do the best we can. We're going to open this. And if it takes off, awesome. And if it doesn't, we're going to enjoy this process and take away a life experience that we're going to learn from," right?
Hye Jin Kalgaon: And so, that was five and a half years ago, and now we have a second studio. We'll be opening a third studio later this year. And then we have plans to open even beyond Indianapolis.
Support - Nick: That's super exciting. So you did more than enjoy the experience. You thrived.
Host - Dan: You're still enjoying the experience.
Host - Dan: So yeah, when you started this and you opened up, what was the most difficult part of the transition and going from the corporate world to "It's your show"?
Hye Jin Kalgaon: Yeah. So what I quickly realized was ... I knew going in that I would be just like my parents, right? Doing everything, right?
Host - Dan: Mm-hmm (affirmative).
Hye Jin Kalgaon: And just getting a handle of all the roles and responsibilities and the systems and the processes.
Hye Jin Kalgaon: But you know, that first year went by. And again I realized, Wow, I am basically doing what my parents are doing and becoming this prisoner to my business and I'm just so in the business-
Support - Nick: Wearing all the hats.
Hye Jin Kalgaon: Yeah, wearing all the hats and in the business that I can't really step away and work on it, right?
Support - Nick: Yes.
Hye Jin Kalgaon: And so how do I make that transition? And I think this is a difficult thing for a lot of people who are yoga teachers who become studio owners, or even avid yoga practitioners and they become studio owners, of how to step into this mindset of now becoming a business leader and being able to inspire others to help you, so that you can ... And I know you guys know this term. You know GSD, right? So that we can get shit done, right?
Support - Nick: Yeah.
Host - Dan: Oh, there's no censor on the show.
Hye Jin Kalgaon: Because you can't ... Right. I hesitated [crosstalk 00:10:09].
Hye Jin Kalgaon: Because you can only ... I can only do oh so much by myself.
Support - Nick: Yes.
Hye Jin Kalgaon: And that's how it was, when we opened was by myself and maybe two other part time teachers, right? So I had to shift into "Okay, how do I ... In order to be able to share this yoga with as many people as possible and continue to thrive, this business, continue to thrive, I can't do this all by myself and still operate in this way that my parents did," you know?
Hye Jin Kalgaon: And so my number one piece of advice when people ask about transitioning to owning your own business and is getting really, really clear on knowing your why. Like, why is it that this business is operating right? What is it that The Hot Room is here to serve?
Hye Jin Kalgaon: When you know your why and then you're able to lead and inspire with your why, not only will you grow your community around you .... Because like that famous quote from Simon Sinek, "People don't buy what you do. They buy why you do it," right?
Support - Nick: Mm-hmm (affirmative).
Hye Jin Kalgaon: If you can communicate that very clearly and over and over again, you will get people to come to your business, and again, buy why you do it.
Hye Jin Kalgaon: And at The Hot Room, like I said earlier, we believe anyone can achieve a higher quality of life by joining The Hot Room. You know, life is way too short to be stressed out, out of shape, uninspired. And so at The Hot Room, we've curated the most effective hot yoga and hot Pilates classes, so that you can experience massive physical, mental transformations quickly and jumpstart your most powerful life. That is our why, and we communicate it clearly over and over again. And that's what our community is buying into.
Hye Jin Kalgaon: Yes, we do hot yoga and hot Pilates. But what they're buying into-
Host - Dan: Is why you do it.
Hye Jin Kalgaon: Is this why, right? So making that shift of getting very clear as a leader of what is my why will attract this community that will buy your services.
Hye Jin Kalgaon: But then also what'll happen is that you start attracting people who want to join your why. Because people will follow those who lead, not because we have to, but because they want to.
Hye Jin Kalgaon: And so once I got really clear on my why and starting putting it out there and repeating it and over and over again, our community started wanting to join us. And then all of sudden, one by one, I'd get, "Can I start ... How can I help you? How can I support you? I'd love to start working here. How can I be a teacher?"
Hye Jin Kalgaon: But it was all about this why. And they wanted to help support me, and they bought into that, and they passionately believed in that, right? And so now you're attracting like-minded individuals to help you really go for your why, and you're inspiring people through that, right? Does that make sense?
Support - Nick: Yeah, absolutely. I think that's really ... You hit a really key point. We always talk about you have to go from the "I own the business, I teach all the classes, I do all the admin work, I'm the manager" to "I now have instructors so I could be manager and owner and only have to teach a couple classes." And then the next step is get replacing that managerial part, so that now you can move on and expand and own.
Support - Nick: But we haven't really touched on how do you get those instructors. You know it's not just putting an ad in the newspaper, on Facebook, that you're looking for instructors. The first step would be, when those people are in your presence, how do you motivate them to want to be your instructors?
Support - Nick: So I think you hit a really key point of "You have to be something that's going to attract the right people to you," right? Attracting. We always talk about recruiting. But recruiting is going out and hunting. Attracting is people coming to you.
Support - Nick: So that is really amazing that you were able to attract the people that you can now recruit and train and be under you, so that you can take the step from "I'm the owner, I'm the manager, I'm the instructor" to now "I'm the owner and the manager," right? That-
Hye Jin Kalgaon: Yes, absolutely. Absolutely. And really, to become yoga teacher and transition to a strong leader, you have to be very clear on your why and communicate it over and over again. And slowly over time you'll attract people who want to be a part of that.
Support - Nick: That's awesome. So now give us a timeline, because I think everyone's like, "We do it in business too. Oh, we're just not there yet. Oh, we're going to do that, but when we get there." But like, when is "there"? When is that timeline? What was the timeline from you opened up your studio, you became cashflow positive to the point the business was sustaining and now ... Or was it before then that you started to get more instructors underneath of you? Because I think a lot of people open up the studio, do 20 classes, and they're teaching 15 or the 20, if not all of them. What was the timeline of opening the studio to getting more instructors underneath of you?
Hye Jin Kalgaon: Yeah, that's a great question. So taking a step back ... Knowing your why, priority number one. But number two, I want to make sure that everyone knows how important it is to always look for talent.
Support - Nick: Mm-hmm (affirmative).
Hye Jin Kalgaon: So you're going to have people who proactively come to you because they believe in your why, they want to be a part of it, and you're going to take that passion and-
Support - Nick: Run with it-
Hye Jin Kalgaon: Put it on the right direction, right? You're going to take it and run, yeah.
Hye Jin Kalgaon: But then there's always this where I'm looking for talent always. I literally have a note on my iPhone with a list of people, that I just ... There's something about them that ... They are passionate about what we're doing, they have a skillset or their personality, or I feel like they can make a career transition. Something [inaudible 00:16:28] ... There's a prospect of people on my list who I continue to engage with and communicate with and see what's possible, right? So that recruitment and always looking for talent is super important.
Hye Jin Kalgaon: Now, I think that it can be overwhelming, I get it, trying to hire. Who do I hire first? What's my first step in trying to get myself more time so that I can work on the business?
Hye Jin Kalgaon: And my recommendation always is find someone who loves sales, or in other words, someone who can help you retain the people that you are bringing into the studio. So whether you want to call it a sales manager or sales advisor or a client adviser, basically their job is that any new student that comes in, my job is that I'm going to follow them through their journey of their introductory month in our case, and my job is that I give them such an amazing experience here at The Hot Room that they continue on after that intro offer.
Hye Jin Kalgaon: That would be my first go-to as a very important role to fill, because then that will allow you to know that when you do the work of bringing in leads into your business that they're well taken care of and they're likely to stay on.
Support - Nick: That is a huge golden nugget to take away. We've always talked about, like you said, the manager, the instructor. I was kind of generalizing it. To get that specific of someone that meets and greets and follows people through their first month, that is an awesome job to have, because there's so much statistics behind how much it costs to gain a new customer versus how much it cost to keep a customer. And if someone takes that first class and they have the slightest interest, they still have a busy life, and it needs to be someone's job to make sure that they keep coming back throughout the entirety of that first month, get signed up for a membership. Now they're part of the community. Now you can go back and focus on the next batch of people that came in.
Host - Dan: And that's also to say, let's take into account the community aspect.
Host - Dan: You talked so much about how important this community was, building the community, how that community becomes the talent pool and where you draw from, and the people that buy into your why.
Host - Dan: If you have someone who's taking this journey next to someone through their first month, making sure they're happy, making sure they're understood, you're very effectively bringing that person into your community and they're not going to want to leave. So not only are you helping to increase your sales, but you're killing so many birds with one stone. I always say probably the worst euphemism to use with yogis-
Support - Nick: Yoga now-
Host - Dan: But, you know ... Essentially you're achieving so many goals with one thing. That's an awesome takeaway.
Hye Jin Kalgaon: It's a very, very important role and responsibility. Absolutely.
Hye Jin Kalgaon: And then number two is, as a leader, you have to have a pipeline of teachers being trained.
Hye Jin Kalgaon: And so that goes back to your point about do you have a teacher training program? Because as you grow, people will want to be a part of this, right? And then you identify people that are so passionate about the yoga or the hot Pilates that they want to share with others too. So you always have a funnel and then also a training program where they have the opportunity to do that.
Hye Jin Kalgaon: And we started doing that, maybe two years into the business, 2017. I quickly realized that I need to have it in-house, develop it in-house, so that I can train the teachers the way I want them. And then also immerse them into the heart and culture and be a part ... Just have ... Again, immerse them into the culture. And then again, our why, so that when they come out, they are the most effective teachers for you in the community.
Support - Nick: Yeah, for your studio. That's very interesting. I mean, something I don't think people should wait more than a year or so is that once you get the business pretty sustainable, start that teacher trainer program. Because even if someone says, "Oh, I have my 200-hour YTT," you don't have your Hot Room training, you know?
Hye Jin Kalgaon: Right.
Support - Nick: So it's not that you need to start over, but you kind of need to forget all the habits you started, and see how we do it here.
Hye Jin Kalgaon: Exactly. And that's what we did prior to the ... When we started our own is they would go do other trainings, right? Outside of our studios, or travel and immerse themselves in a month training in Mexico or whatever. But then they would come back and we still had to dedicate so much time to make sure that they are teaching from a place that is aligned to our culture and our core values, right?
Hye Jin Kalgaon: And it was so much easier ... Yes, obviously it takes a lot of work to build a training program. But once that's up and running, the efficiency when they come out of the training, that they are jumping right into the studio schedule and being able to share with the community, it's seamless, right?
Support - Nick: Yeah.
Hye Jin Kalgaon: Because we just had 200, over 200, hours with them to be able to all get aligned to what we're up to at The Hot Room.
Support - Nick: For sure. So would you even recommend, or not even recommend ... We recommend starting a teacher trainer program. Would you at this point ever hire someone that did not go through your teacher training program? Like is it even worth it-
Hye Jin Kalgaon: Very-
Support - Nick: Or it has to be a 1% or ...
Hye Jin Kalgaon: Yeah, it is probably 1%, yeah.
Support - Nick: Yeah, like it's got to be like "knock your socks off." They were just meant to be. It's not just like an average thing that it's a 50/50 chance.
Hye Jin Kalgaon: Yeah. And when you say "knock your socks off," yes, yes, they're an extraordinary teacher. But more importantly I may make the exception to hire them because I know that they are very aligned to our core values, right?
Support - Nick: That's what I mean by knock your socks off, yeah.
Hye Jin Kalgaon: That ... Yeah, yeah.
Support - Nick: Much more than a teacher. They fit into your culture seamlessly, more than anything.
Host - Dan: Now with this teacher training program, and I've actually never asked someone something like this before ... I'm also sure, on prefacing, it's a little different for you guys because you had mentioned there was nothing like you and you opened it. How often is it that someone goes through your teacher training program and goes somewhere else? Or they work somewhere else, they want to work at a different studio, but they go to your teacher training program because it's a better teacher training program? Is it very uncommon for someone to go through your program with the intention of not being part of your staff?
Hye Jin Kalgaon: So there's a lot of people that go through teacher training that are doing it for their own personal growth and development, right?
Host - Dan: Okay.
Hye Jin Kalgaon: So that's number one. And then also we have a handful of people, several people before, that actually come from the nearby areas outside of Indianapolis to our teacher training program to be able to share this methodology, what we're teaching at The Hot Room, with their communities, right? Out-
Host - Dan: Okay.
Hye Jin Kalgaon: So yeah, that definitely happens.
Support - Nick: So now, we open up our studio, we realize we have to replace ourselves in a couple of spots, we realize the key instructor we need to have, someone to follow through the first month, we start the teacher training program, we have this studio one location on lockdown. What was the mindset or the action items that it took to go from one location to two location? Now you're planning your third location, was it easier? Was it even more than you thought? And eventually the franchise, I guess we'll have to cover that in a followup episode. But let's go from one location to two locations.
Hye Jin Kalgaon: Yes. So we opened on the north side of Indianapolis, the first location. And my husband and I always knew we could see the growth happening in the downtown area. And in the back of our minds, we knew that if this thrived, our first location, if we were to open a second, for sure it would be downtown.
Support - Nick: Yeah.
Hye Jin Kalgaon: And knowing the challenges that we went through with regards to finding the location and the build-out of the first one and the time it took around that, we started looking, just looking, because it takes time, right?
Support - Nick: Yeah.
Hye Jin Kalgaon: So, long story short, we ended up finding a location that could not be more perfect, and it was an opportunity that I just could not give up. And I remember at that time, signing the lease, thinking, How are we ... Are we going to be able to do this? Do we have the manpower to make this happen?
Hye Jin Kalgaon: And I remember just looking at my husband, thinking-
Host - Dan: Too late now.
Hye Jin Kalgaon: Yeah, we're going to make it work. We're going to make it work, you know?
Hye Jin Kalgaon: And again, that went back to really tapping into the list of people around who I would want to have and join us on this journey. This note that was in my iPhone, right?
Support - Nick: Yeah.
Hye Jin Kalgaon: All the prospects of people who could work for us, right? And it just evolved and grew from there, right? So I identified somebody who wanted to make a transition from her corporate job into something different and being part of The Hot Room and living with more purpose, right? And so she became more of the downtown studio manager. And then I had an uptown studio manager.
Hye Jin Kalgaon: And then yes, we had to do the teacher training programs to grow the teaching. And as the community grew then, people wanted to work front desk or even help us with a work exchange and light cleaning around the studio, and it just evolved and grew. And now the downtown space is again another thriving location that allows us to think about third and fourth studios.
Hye Jin Kalgaon: There's no way though I could have done all of this on my own. So I continue to go back to making sure that from day one, being very clear on your why so that you attract a tribe of people, a community of people who are coming to you and wanting to be a part of this.
Hye Jin Kalgaon: Because now as we look into studio three and four, my list of people who could potentially manage the studio or assistant manager, things like that, continues to grow primarily because of our teacher training programs, but because also within our community, more and more clients and students are wanting to be a part of it.
Host - Dan: And I think, and I often see people with leader type personalities really tend to ... They get big eyes, so to speak. They tend to think beyond, far beyond the scope of what they could ever do themselves. But then they try and do it themselves. It's a fatal flaw with some people.
Host - Dan: And it's the ones who realize "I can't do this by myself and it's not going to happen if I do it by myself," that turns them into leaders, you know? People who maybe wouldn't have even thought of themselves as leaders at first, but just hard worker, strong-willed, maybe even a little idealist. Once they realize that bigger things ... As Nick always likes to say, "Alone, you'll move fast. Together, you'll move far." Once these people realize "I need help" and that the people that are going to help them are looking up to them for their guidance, their vision, their idealism, it's a match made in heaven. You need somebody with those big ideas and the goal and the drive and the why and then to lead, and then other people will want to follow. And on their own, they're just destined to never reach their goal because it's unattainable for one person.
Hye Jin Kalgaon: Yeah, absolutely. I couldn't agree more.
Hye Jin Kalgaon: And as you grow your team, know that as a leader it gives you space to be able to think even bigger.
Host - Dan: Yeah.
Hye Jin Kalgaon: Right? So now, my day-to-day ... So different than when I opened the studio five and a half years ago. They're completely different. And because I have ... We like to say at The Hot Room, "Teamwork makes the dream work," you know? Because I have this amazing team around me that is running the studios and, again, continuing to grow them and they're thriving, that it gives me space to start thinking even bigger. And then now that allows me to give more opportunities to the people on our team who want to grow with the company, which is kind of crazy for me to even think about, that my, this little small business, is actually turning into something where people can see career growth.
Host - Dan: Yeah.
Support - Nick: That's got to be the coolest feeling. It's career versus "So many of instructors are independent contractors that you just pay by check," but instead, thinking of them like a real team, a full-time job, taking care of them and having a place for them to grow.
Hye Jin Kalgaon: Mm-hmm (affirmative). So now, not only taking care of the team in that way, but never, ever forget that because I have this team, we are able to impact so many more lives.
Support - Nick: Yes.
Hye Jin Kalgaon: And I mean, that's the reason why we all jump out of bed every day, right?
Support - Nick: Yeah, absolutely. Impact, for sure.
Support - Nick: My last question would be, you've talked about your husband a lot. Was he in it with you from day one?
Hye Jin Kalgaon: He has been the biggest supporter throughout all of this, actually. Even this idea of going to teacher training and doing that was all his idea.
Support - Nick: Really?
Hye Jin Kalgaon: Like he is a much bigger visionary. Like he, at that time, could see it happening, you know? The vision of what this ... So, you know-
Support - Nick: But he was wearing the hats and doing the dirty work with you.
Hye Jin Kalgaon: Oh yeah. Well, I mean, he still has his full-time job, right?
Support - Nick: Okay.
Hye Jin Kalgaon: And then we also like to say that he is VP of janitorial services, you know?
Support - Nick: Sure.
Hye Jin Kalgaon: Like all of it, you know? Yeah. So we're all in this together. I mean, we have two young girls, nine and six-
Support - Nick: Oh, wow.
Hye Jin Kalgaon: And they're always at the studio and looking to help out and-
Support - Nick: That's so cool.
Hye Jin Kalgaon: So it's definitely ... We're all in. It's a part of your life. It's like your third and fourth child, right? These studios.
Support - Nick: Well, I think that's really cool. And something I wanted to highlight is how much support and actual help you were getting from your significant other. Because I think that's important in taking a leap like that. You don't need everybody to be in, right? So of course some of your friends and maybe even some of your family are going to call you crazy, but having your significant other being a rock instead of a pessimist must've been so important-
Hye Jin Kalgaon: Mm-hmm (affirmative).
Support - Nick: To get it started.
Hye Jin Kalgaon: I mean, to the extent where in the first year I was teaching so many classes and literally in one of the classes I completely ... My voice went out, right?
Support - Nick: Yeah, yeah.
Hye Jin Kalgaon: There was nothing coming out, right?
Host - Dan: Yeah, I've been there.
Hye Jin Kalgaon: And he could see the struggle that was happening, you know? With me having to teach so many classes, that he actually took four weeks from his corporate job to go do yoga training so that he could help support, just in case if-
Support - Nick: Oh my gosh.
Hye Jin Kalgaon: Somebody were to ... Like, teacher didn't show up or if I were to get sick again, he could always step in and help. And now he's actually a phenomenal teacher too.
Support - Nick: Oh my gosh.
Hye Jin Kalgaon: And he teaches like one class per week. But he saw that, that he was like, "Okay, I need to support her." And that's the kind of support system that I have, yes.
Support - Nick: Well, now he's got to slow down. He's making all of the other significant others look bad.
Support - Nick: That's awesome. That's really incredible. Well, I think that's all I have.
Host - Dan: Yeah, I think that was a fantastic story. There were some very actionable golden nuggets in there, something anyone could take away from.
Host - Dan: If someone wants to get in touch with you, learn more about the Hot Room or is even interested in your training program, what's the best way for someone to reach out?
Hye Jin Kalgaon: Just check out our website at thehotroom.com.
Support - Nick: Awesome, and we'll have that all listed in the podcast notes.
Support - Nick: Thank you so much for being on the show today. And you will definitely, if you would like, have a followup episode and keep following this journey.
Hye Jin Kalgaon: That would be wonderful. Yeah, thank you.
Host - Dan: Awesome. Thank you so much.
Host - Dan: So if you liked this episode, be sure to go and leave us a review. Your feedback helps us make better episodes every week.
Host - Dan: If you're a studio fitness owner who wants to streamline processes with a studio management software that's actually affordable, check out fitDEGREE. Go and find us at fitdegree.com. That's F-I-T-D-E-G-R-E-E dot com, to talk with a team member today.
Host - Dan: We'll see you back here next week, same day, same time, for another podcast episode featuring amazing studio fitness owners.
Host - Dan: See you later, everyone.