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February 2021

Quick Fixes
February 5, 2021

Quick Fix Update

January 21st, 2021

Just wanted to update you all that our team pushed out some quick fixes. Live stream links have now been adjusted and reset onto your future sessions. Live stream emails will now continue to send even if the client registers after the automatic class email has already been sent out. Lastly, gift cards transferring to the app has been fixed to be a more smooth process to account balance.


February 2021

Background Update
February 5, 2021

Background Update

January 12th, 2021

This is a quick message to catch you up on what we've been investing our software development time into recently as well as let you know that we will be performing a backend update of the system around 12AM EST.

The update tonight is intended to be a seamless update that happens in the background. It will not change any functionality or user experience flows.

As we grow our community it's important to constantly be upgrading the backend of the system to handle the needs of the current studio base. Our software development team has been spending a lot of time over the last few months doing just that.

The changes we have been making help us ...

- Help with overall speed & efficiency of the platform

- Scale our software better to handle increased traffic

- Obtain better insights & reports when bugs happen

- Make the software easier to debug & code in from a developers point of view


February 2021

Fees
February 5, 2021

No Call/No Show Fee Change

December 11th, 2020

Based on all of your feedback, starting Friday morning, the amount of time after a session ends before the system creates no call/no show fees will be changed from 3 hours to 12 hours.