Testimonials

#fitfam

fitDEGREE is a smart, agile, and most importantly RESPONSIVE company, with an outstanding dedication to customer service. The intuitive nature of the user experience from both a client and staff end is head and shoulders above all the competition I have used/researched. I strongly suggest fitDEGREE for studio schedule management, not just because they meet your needs now, but because they are willing to listen and find out what your needs are going to be and work to meet those too. FitDEGREE isn't just a software solution, they are a new team member.

Kyle
NW Fitness Project

Great customer service. A business that works to ensure we are working fluidly. This tool has been great for me and my users. Prior to the pandemic, the customer service was top-notch, so now it's even BETTER! They always respond quickly and work to make the necessary changes. I appreciate the constant updates and changes made to the platform in order to streamline our processes. The reporting as aspect can still use some work but functions great for what I need now and does give me a great view of my business. This platform is EASY to use and understand both our end and user end. I can see a lot more positive changes happening in the future and do not regret jumping on board with this smaller company.

Carolyn
Bay Ohm Yoga

I was nervous to make the switch from MBO because we had used it for so long but am so happy I did! Not only has fitDEGREE saved me money, it's making our sign in process much more efficient allowing teachers more time to interact with the students! Any questions that have come up, the fitDEGREE team have quickly answered for me making this transition to our new norm as seamless as possible.

Amie
I Am Yoga PGH

Excellent customer service! Nick is awesome and always there with a quick response. FitDEGREE has a family feel, they are reliable and the software is easy to use. I love their vibe and have so much peace knowing they have my back and are trustworthy. I have loved using fitDEGREE for my small Pilates business!

Anna
White Mountain Pilates AZ

It’s user friendly on all sides. It helps us focus on our client experience. It added systems & ease to running our business. The support/customer service staff is prompt & stellar!

Derith
FIERCE by Choice

fitDegree is a wonderfully functional, affordable and social app. Beyond that, it is backed by a team that truly cares about their clients and provides top notch customer service. I would recommend this app to anyone with a fitness business looking to make client booking, employee scheduling and financial tracking simple and cost effective.

Kim
Anchor Barre

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Solutions

So how do you make the most out of your business using gym membership software? The answer is simple: more foot traffic. The more people that make it to your door, the more eyes on the quality of your service. More visibility means greater volume, and greater volume means more revenue to make your business even better! fitDEGREE is here to make that process easier with our reliable, intuitive, user-friendly software.

Studio Management

Without good logistics and support, even the best trainer is not going to be successful. Think about it: if your members can’t figure out when your classes are, how are they supposed to show up? At the core of fitDEGREE is our smart scheduling software. Smart scheduling makes sure scheduling confusion is a thing of the past and makes it easy for members to sign up, check in, and see when your classes are. On top of that, fitDEGREE makes billing seamless and provides you with all the reports, metrics, and statistics that tell you exactly what your business needs.

Referral + Social Experience

In addition to business analytics, fitDEGREE offers you the tools you need to grow your social media awareness. Social media is an integral part of our everyday lives, and ignoring it as a business tool is a fatal mistake. That’s why fitDEGREE offers powerful social tools to make the most out of your referral and social efforts. After all, social media advertising is virtually free compared to traditional marketing, and since it comes from your members, it’s also a more trustworthy, organic source of information to potential customers.

Through fitDEGREE, your members can share their experiences through popular social media programs like Facebook, Twitter, and Snapchat, meaning your studio will be trending in no time! Your members can also communicate with you and each other through the app. They can also invite their friends to attend, which means improved accountability for them, and greater attendance for your classes!

Marketing + Sales

Apart from our powerful social tools, fitDEGREE also provides you with the means to optimize your current sales and marketing strategy. fitDEGREE will integrate with your website, making new member sign ups as easy as possible. With fitDEGREE, you can also send out automated welcome emails and class reminders, as well as offer physical and digital gift cards. Isn’t it time you upgraded your business?

The fitFam Experience

If you’re already using a fitness studio app, then no doubt you’ve been comparing us to them. You’re likely thinking switching to fitDEGREE could be a good idea (it definitely is, by the way) but you’re wondering if it will be difficult, because whoever you’re with makes leaving them seem like a nightmare. Fortunately, that’s just not true. In just 48 hours, fitDEGREE will migrate you over to our incredible team, with no work required from you. Other alternatives can take forever or require tons of work on your end, but no, not with fitDEGREE. The fitFAM is our top-notch customer service team, and your success is our priority number 1.

Learn how Kyle Davis and Matt Holland of Northwest Fitness Project of Northend Seattle uses fitDEGREE to save money and set up their business for
success.

GROUP FITNESS studio story

The best part?
Simple pricing, no decisions!
(We offer one price for all of our features)

2.9

%

+

0.30

USD

Flat transaction rate

$150 $125 per month

$150 a month

For everything we have!

For everything we have!

    Annual

    Monthly

+$

150

/mo

Get your own Branded App

Get started today!
Schedule a demo now and enjoy your 45 day trial.
SCHEDULE A DEMO NOW

What Makes Us Different

We’re dedicated going above and beyond to provide group fitness studio owners with everything they need to run an amazing business, at a price you can afford.

Competitive + Transparent Pricing

Other apps can be expensive. Very expensive. Like, up to $350 per month before all the additional fees they tend to surprise you with at the end of the month. They might have some features, but then again, they probably also have about 1,000 different kinds of strange, pricey incidental charges that you don’t remember signing up for. On the other hand, some fitness scheduling apps cost $50 a month, but work about as well as an unplugged treadmill (lots of work from you). At fitDEGREE, we believe both of those situations don’t make sense.

That’s why fitDEGREE starts at $100 per month. At an upgraded $200 per month, we provide you with your own branded app, a powerful tool for building brand equity with your business. But what about those obnoxious fee structures the other guys have? We believe in keeping it simple and honest. So, with fitDEGREE, we charge 2.75% + 30 cents for card swipe or 2.9% + 30 cents for credit key (think mobile or website pay) and then $20 for chargebacks and retrievals. This way, you know exactly what you’re signing up for. No contract attorneys required.

And once you’re part of the fitFAM, you gain access to your own personal customer care representative. Yes, that’s a real, live person to help you with everything fitDEGREE. A person. Not a robot.

Social features: Social media is here to stay, and it’s only growing in importance. Like the kids say, if it’s not on the internet, does it even exist? That’s why fitDEGREE makes thriving on the internet possible. With our powerful social tools, your members can personally connect with you, talk to each other, figure out what great classes they can attend, and of course invite others to come to class. Other studio management softwares don’t offer these features, and we’re proud to provide them to you!

Central to all of this is the idea that your gym is more than just an exercise occasion; it’s a community. The more you bring your members together, the greater the strength of your brand. When your gym is more than the sum of its parts, you can bet your members will be begging for more. They’ll be bragging about their excellent experiences with your classes, and with fitDEGREE, they can post right through the app. That’s free advertising for you!

The fitFAM Experience

The fitFAM Experience: Once you’re with us, you’re family. With the fitFAM, we care about your success and the safety of your business. We’re partnered with trusted companies like AWS, Trilio, and Paytrix to keep your privacy safe and your information secured. Whether you’re a first-timer with fitness scheduling software or switching from other apps, we’ll make sure all your vital data and user information is imported over in just 48 hours. We’ve got you covered.

Our service starts at just $100 per month, with a one-time start-up fee of $100. Once you’re in, you get access to your fitFAM personal customer care rep, our OnTheGo Business App, social features, all the vital business reports and statistics you could ever need, and our smart scheduling system for classes and one-on-ones.

At an upgraded $200 per month, with a one-time $300 development fee, you get your own branded app. Through your branded app, your members can login directly with your schedule and won’t see any other businesses. It’s an extremely powerful way to establish your own unique brand! If your business operates in multiple locations, we’ve got you covered there, too. Schedule a demo today and ask about how you can save at this level with multiple fitSpots.

Let’s talk about fitDEGREE’s…

Pricing

Are there any discounts for new businesses?

Yes! We want to support new businesses entering the industry and provide them a 3 month, 50% off discount.

 

New businesses are defined as a business that is just opening and does not currently have a management software in place.

Pricing

What other costs can be associated with fitDEGREE?

fitDEGREE itself has a two type pricing model.Branded apps are $300 a month and non-branded apps are $150. These are the costs associated with running your business via fitDEGREE.

Pricing

What is the Monthly Fee?

$150 for the ability to use fitDEGREE software and a $150 monthly add on for branded app clients.

 

$150 a month for fitDEGREE

$300 a month for Branded App Experience

Pricing

Is there a Setup Fee?

Yes. There is a one-time setup fee for the 45 Day Trial Management Software. For the fitDEGREE experience you will pay a setup fee of $150. If you are having a branded app created there is an additional$150 charged for the app setup fee.

 

fitDEGREE App total =  $150 Setup Fee

Branded App total = $300 Setup Fee

Pricing

What are the payment processing fees?

fitDEGREE processing payments via the merchant processor Payrix. We offer competitive rates of 2.9% + $0.30 per transaction o credit cards (typed or swiped) and a flat $0.50 fee for ACH payments.

Process

Can I upgrade my plan later on?

Yes!!!!! Upgrading from fitDEGREE to branded app is very simple! All that would be required of you would be an app setup fee,providing our team with your branded app information, and announcing to your clients that you have made the switch! Once you switch over nothing changes for you or your clients! Your admin will become branded. Your clients will use the same login on your branded app. Your business will carry on as usual.

Process

What additional costs outside of fitDEGREE should I consider while transitioning?

Something to consider is the costs of any additional integrations you utilize as well as your payment processing.  

Payment processing occurs per transaction on fitDEGREE and can be calculated as 2.9% + $0.30 per transaction on credit cards(typed or swiped) and a flat $0.50 fee for ACH payments. 

Integrations though are up to you. Additional associated costs with running your business via fitDEGREE would depend for example on what emailing platform you choose to integrate. So be sure as you plan your transition to consider the costs of fitDEGREE, the costs of payment processing, and the costs of any integrations you feel you cannot live without

Process

When will I need to pay for a data transfer?

When transferring over packs and memberships it is important that your clients have a client ID associated with them during the import process that we can use to connect their credit card, packs, and memberships to them. If you’re unable to work with our automation tool by having client IDs, then the cost associated with a manual data transfer for client pricing options is …

  • 1 to 250clients = $100
  • 251 to 500clients= $200
  • 501 to 750clients= $300
  • 751 to 1,000clients= $400
  • 1,001+clients = $500
Process

What’s included in the free data transfer?

fitDEGREE includes the transferring of your client list, your packs, and your memberships as a free service. fitDEGREE will also include credit card information transfer as a free service when entering the software.

Process

What is the typical onboarding process?

The typical journey is 3 sessions of 45 minutes or less each. Session 1, your initial on boarding, your goal is to begininputting your business model into the software with your On boarding Specialist. Often you spend most of your time in Setup building your class and pricing model. In session 2, your follow up, the On boarding Specialist willopen with any questions you have from your work in the admin and then close out the educational process helping you discover discounts, reporting, client accounts, and how to process sales. In session 3 you will then talk strategy.Our team will provide you with templates for your launch for your clients, yourteam, and your social media!

 

The goal is for you to have a minimum of 3 calls and leave the process feeling well organized and ready to take on the transition process!

Process

Will I have help getting set up?

Yes, Yes, Yes! Our team is here to help you in any way we can! So… What do we offer you? As you kick off your fitDEGREE journey you will get 3 dedicated sessions with a member of our on boarding team. In these sessions you will have an initial on boarding, a follow up, and a launch strategy call. Now, we fully understand that no process is the same, so if you need additional time and check in between calls, no sweat! We can do that!

Process

If I wanted to get started today, how long until I am up and running?

We would love to have a simple X days or weeks answer to this, but the truth is that every process is different. So let’s break it down.

A typical launch into a non-branded app can happen within 3 sessions. It is most often seen that these sessions are spread over 3 weeks, but you can also speed it up by doing multiple in a week if your schedule allows for this.

A branded app launch though is contingent upon not only completion of 3 calls but also app creation. Our team always strives to have apps out by mid-month. Apps are created within the first week of the month and then approved by their app stores and then the studio can go live.

Another reason a launch might move slower is if you request credit card data from your current software. This is a longer process which can take 2-3 weeks, so always consider this as well when planning your transition.

Something else to consider is the complexity of your setup or personal schedule. Some clients can kick off after 3, 45 minute sessions, and others have additional checkins between their calls because they did not have as much time per day or week to dedicate to getting their business model into the admin.

The truth is, you can go as fast or as slow as your schedule allows with added constraints of 1) a branded app creation timeline, and 2) any requested data being needed from your current software.

Process

What does customer support look like?

Our support team might be small, but it is mighty! Support for us is all-hands-on-deck. Monday through Friday you cancount on a team member monitoring the support channel between 9am-5pm. Our team also performs weekend check ins but places priority on tickets which require more immediate attention.  

On any given day you can contact us via email at support@fitdegree.comor pre-schedule a support video chat with the team at https://calendly.com/fitdegree/support 

You can also contact our team members by phone,but we recommend email and pre-scheduled video calls for best service. Why?Because our team can provide the additional visual aids and clarification via these methods that we feel phone conversations tend to lack.

Benefits

Do you “Grandfather” clients in?

Yes. You can currently note that all original fitDEGREE clients have their original pricing honored and that will not change.

Benefits

How many members can I have in your system?

Unlimited. Enough said.

Benefits

Do I really get all of your features for $150 per month?

Yes. We do not believe in preventing clients from the use of features and using them as a tool to make more money. We work so that you all can stay in business, and we want to make sure you have all the tools you need and want for a simple pricing model.

Benefits

Are you able to transfer any data from my existing system?

You certainly can! When coming over from another software you can transfer over your client list, your credit card data, your packs, and your memberships.  

Something to keep in mind though is your current software provider might have a several hundred dollar charge in order to obtain your credit card information. We recommend you investigate this prior to deciding if this is something you wish to transfer over as it is a larger financial commitment.

Benefits

Do you offer a branded app?

Yes! Within fitDEGREE there are two options, you can go for the branded app or you can utilize the fitDEGREE app. Two choices,two prices. It’s that simple.

 

Now you may be thinking, what is being held from me if I don’t go branded. The answer is again simple. Nothing. All fitDEGREE clients have access to all fitDEGREE features. Branded app clients though get a more White Labeled feel to their experience on the software. Their app is branded. Their admin is branded. Their experience is that of their own brand.

Business

What’s up with this Private Facebook?

fitDEGREE has an exclusive Facebook page for our studio owner clients. Here they can open discussions with each other or with our staff! Additionally, we provide educational resources on this page and updates on what’s happening in the fitFam business and community side of things!

Business

Do you have a Podcast?

Yes! Our team hosts fitSpot Guru! A podcast dedicated to continuing education for studio owners who use our platform! Check it out here - https://www.fitdegree.com/podcast

Business

Working with a newer business, how do you help studios adjust to change?

fitDEGREE is constantly growing and adapting to industry and client needs. We could never be where we are today without feedback and we continue to see it as a core component to our business. As a result,change can be expected. It might mean new features or it might mean a facelift for the admin. No matter what this “change” means, our team is always here to help studio owners adjust.

When we launch an update we always provide announcements to our client base letting them know what the update was for and if it has any additional functional or aesthetic changes to our admin platform.Our team prides itself on communication and clarity so there are a few things we do to assist clients with change.

  1. Provide clients with videos describing any changes or new features
  2. Send out software updates to admin accounts
  3. Create educational resources via YouTube Videos and Podcast episodes
  4. Offer one on one video support calls to help clients adjust and learn
Business

Why do studio owners choose fitDEGREE?

If you ask a client who has made the choice fresh they will tell you ease of use. If you ask a client who has freshly launched onto the platform they will tell you support. If you ask a client who has been here for years they will tell you because they have put their business on autopilot and can count on us to continue supporting them with fresh product education and opportunities to earn $$$ via our referral program, bi-annual referral competition, and yearly business grant.

Every stage of the journey will tell you a fresh reason that they switched or why they choose to stay on our platform. We couldtell you more about this, or you could ask them yourself!  

Before making any business decision it is a good idea to find references, and the same goes for software! Feel free to ask our team for references or reach out to other local studios on our platform and ask them “Why fitDEGREE?”

Business

How long has fitDEGREE been around?

Not many know this but fitDEGREE didn't actually start out as a management software for fitness studios! In 2015 fitDEGREE was originally founded as an app to help college students find a fitness partner on their college campus. Later on, the founding team pivoted to management software while still staying true to their core in making fitness a social experience.

What’s up with this Private Facebook?

Do you have a Podcast?

Working with a newer business, how do you help studios adjust to change?

Why do studio owners choose fitDEGREE?

How long has fitDEGREE been around?

Do you “Grandfather” clients in?

How many members can I have in your system?

Do I really get all of your features for $150 per month?

Are you able to transfer any data from my existing system?

Do you offer a branded app?

Can I upgrade my plan later on?

What additional costs outside of fitDEGREE should I consider while transitioning?

When will I need to pay for a data transfer?

What’s included in the free data transfer?

What is the typical onboarding process?

Are there any discounts for new businesses?

What other costs can be associated with fitDEGREE?

What is the Monthly Fee?

$150 for the ability to use fitDEGREE software and a $150 monthly add on for branded app clients. $150 a month for fitDEGREE $300 a month for Branded App Experience

Is there a Setup Fee?

Yes. There is a one-time setup fee for the 45 Day Trial Management Software. For the fitDEGREE experience you will pay a setup fee of $150. If you are having a branded app created there is an additional $150 charged for the app setup fee.

What are the payment processing fees?

fitDEGREE processing payments via the merchant processor Payrix. We offer competitive rates of 2.9% + $0.30 per transaction on credit cards (typed or swiped) and a flat $0.50 fee for ACH payments.

Will I have help getting set up?

Yes, Yes, Yes! Our team is here to help you in any way we can! So… What do we offer you? As you kick off your fitDEGREE journey you will get 3 dedicated sessions with a member of our on boarding team. In these sessions you will have an initial on boarding, a follow up, and a launch strategy call. Now, we fully understand that no process is the same, so if you need additional time and check in between calls, no sweat! We can do that!

If I wanted to get started today, how long until I am up and running?

We would love to have a simple X days or weeks answer to this, but the truth is that every process is different. So let’s break it down. A typical launch into a non-branded app can happen within 3 sessions. It is most often seen that these sessions are spread over 3 weeks, but you can also speed it up by doing multiple in a week if your schedule allows for this. A branded app launch though is contingent upon not only completion of 3 calls but also app creation. Our team always strives to have apps out by mid-month. Apps are created within the first week of the month and then approved by their app stores and then the studio can go live. Another reason a launch might move slower is if you request credit card data from your current software. This is a longer process which can take 2-3 weeks, so always consider this as well when planning your transition. Something else to consider is the complexity of your setup or personal schedule. Some clients can kick off after 3, 45 minute sessions, and others have additional checkins between their calls because they did not have as much time per day or week to dedicate to getting their business model into the admin. The truth is, you can go as fast or as slow as your schedule allows with added constraints of 1) a branded app creation timeline, and 2) any requested data being needed from your current software.

What does customer support look like?

Our support team might be small, but it is mighty! Support for us is all-hands-on-deck. Monday through Friday you can count on a team member monitoring the support channel between 9am-5pm. Our team also performs weekend check ins but places priority on tickets which require more immediate attention. On any given day you can contact us via email at support@fitdegree.com or pre-schedule a support video chat with the team at https://calendly.com/fitdegree/support You can also contact our team members by phone, but we recommend email and pre-scheduled video calls for best service. Why? Because our team can provide the additional visual aids and clarification via these methods that we feel phone conversations tend to lack.

Other Resources You Might Like

whether you’re a savvy business owner switching from apps like MindBody to fitDEGREE or a brave new entrant into fitness scheduling software, the choice of gym management software is a big one. That’s why we’d like to help you be as informed as possible when you make this major decision. Here’s some food for thought

Are Your Instructors Making or Breaking Your Studio Brand?

Best Software for Keeping Studio Management Simple

3 Main Ways Your Studio Website is Failing You and How You Can Fix Them

12 Facebook Live Tips for Fitness Studio Owners

How to Get Your Barre Certification

5 Portable Ballet Barres You Can Take Anywhere

Would you like to learn more about how fitDEGREE can support your Group Fitness Studio?
SCHEDULE A DEMO NOW