Learn how Kyle Davis and Matt Holland of Northwest Fitness Project of Northend Seattle uses fitDEGREE to save money and set up their business for
success.
Boutique fitness, the market segment in which small gyms exist, comprises a 35% share of the $27 billion dollar annual fitness industry (source). For you, that means a virtually limitless market for your business to expand into, but at the same time that means you face plenty of competition. In order to compete with all the other players—large gyms, medium size gyms, studios, and instructors like you—you need an edge.
fitDEGREE is the all-purpose gym management, fitness scheduling, and membership software that provides you with the tools you need to give your members everything they need. It’s common knowledge that the most difficult part of running a studio is keeping your membership numbers up. That’s where fitDEGREE shines.
fitDEGREE is a smart, agile, and most importantly RESPONSIVE company, with an outstanding dedication to customer service. The intuitive nature of the user experience from both a client and staff end is head and shoulders above all the competition I have used/researched. I strongly suggest fitDEGREE for studio schedule management, not just because they meet your needs now, but because they are willing to listen and find out what your needs are going to be and work to meet those too. FitDEGREE isn't just a software solution, they are a new team member.
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Traditionally, scheduling has been one of the most frustrating parts of the day-to-day operations of running a gym. Who’s supposed to come in when? Weren’t you scheduled for tomorrow? With fitDERGREE, say goodbye to all those headaches. fitDEGREE offers smart scheduling, easy member check-in, an intuitive interface on both sides of the business, and billing for every business model.
The saying goes, “If you build it, they will come.” But unfortunately everyone else is building “it” these days, so you need tools to drive awareness and help people find you. fitDEGREE offers powerful social and referral tools to help you to do just that. Your members can invite their friends to come to classes and even share their experiences through the app on social media on platforms like Snapchat, Facebook, and Twitter. With our social tools, you’ll be able to boost awareness and get more foot traffic coming through your doors. More members means more revenue, and more revenue means more funds for you to put back into your business!
Yes, we realize that the referral features are also powerful marketing features, but the good stuff doesn’t stop there! On top of the social and referral features we offer, fitDEGREE is here to help maximize your sales and marketing strategy. fitDEGREE integrates seamlessly with your website, making sign ups easier than you thought possible. The same goes for automated reminders, welcome emails and even gift cards! With fitDEGREE, you manage all this and more on one powerful platform!
So, do we have your attention yet? With all these great features, of course you’re thinking about moving over to fitDEGREE! But, wait, the other guys make switching sound like a total nightmare, right? Well that’s what they want you to think. Once you’ve made the brilliant decision to come over to fitDEGREE, we’ll migrate all your vital data and information in just 48 hours, with no work from you. Your success is our first priority, and once you’re with us, you’ll gain access to the fitFam, our fantastic customer service team.
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Learn how Kyle Davis and Matt Holland of Northwest Fitness Project of Northend Seattle uses fitDEGREE to save money and set up their business for
success.
These days, social media presence is a must-have for all business owners. Without a social media campaign, entrepreneurs are denying themselves a vital, cost-effective means of reaching countless new customers. Like the kids say, if you didn’t post about it, did it really happen? In all seriousness, though, social media is an invaluable tool for your business’s success, and with fitDEGREE we help you get the most of it.
With fitDEGREE’s social features, your members gain access to a whole new world of social sharing potential. Through the app, your members can invite new friends to come to your sessions, find what classes they want to attend, and connect with you personally. Help your members brag about the amazing shape they’re getting into with fitDEGREE’s sharing features, which allows members to post directly through social media apps like Facebook, Twitter, and Snapchat!
With all these social features, you’ll be building more than just a business; you’ll be building a family! The more your members share with each other, the more they’ll grow together and continue coming back to your classes!
With a one-time start-up fee of $100 and a monthly rate of $100, you’ll become the newest member of fitDEGREE. You gain access to our OnTheGo Business App, personal customer care representative, scheduling system for one-on-one’s and classes, our social features, and all the vital stats and business reports you need to understand what your business needs to thrive.
For a one-time start-up fee of $300 and monthly rate of $200, you upgrade to our premium service, where you get your own branded app! This app allows members to login directly with your business to schedule directly with you, meaning members won’t see any other studios anytime they log in. It’s an extremely powerful tool for your business, and it sets you apart from the competition!
Does your business operate in multiple locations? Schedule a demo today and ask about how you can save at this level with multiple fitSpots.
Since our inception, fitDEGREE has offered Legacy Pricing status to our studios. After this next price increase on January 1, 2024, there will be no more Legacy Pricing offered so in order to lock in your Legacy Pricing status, you will need to pay your Setup Fee on or before December 31, 2023 to be locked in.
Nope! Your data transfer is a complimentary service that is included in your Setup Fee for training and set up of the fitDEGREE platform.
Yes! We love entrepreneurship here at fitDEGREE and understand what it takes to get a business off the ground. We offer a 3 month 50% discount to businesses that are opening their doors for the first time.
fitDEGREE keeps it simple.
There is a one time Setup Fee to get you trained on how to use the fitDEGREE platform (either $150 or $300 based on how much help you’d like). That Setup Fee also gives you a 45 day trial.
If you’re happy and would like to move forward, there is just one price ($150 per month) for all of our features and an additional price (+$150 per month) for your very own branded app.
fitDEGREE processes payments through an integration with a Third Party. fitDEGREE is able to negotiate the market rate, and because of that we offer the most competitive rate out there of 2.9% + $0.30 per transaction on cards (typed or swiped) and a flat $1 fee for ACH payments.
Yes! Upgrading from fitDEGREE to your very own branded app is very simple! All that would be required of you would be your Setup Fee, providing our team with your branded app information, and announcing to your clients that you have made the switch. Once you switch over nothing changes for you or your clients! Your admin will become branded. Your clients will use the same login on your branded app as they did the fitDEGREE app and business will carry on as usual.
Something to consider is the costs of any additional integrations you utilize as well as your payment processing.
Payment processing occurs per transaction on fitDEGREE and can be calculated as 2.9% + $0.30 per transaction on credit cards(typed or swiped) and a flat $1 fee for ACH payments.
Integrations though are up to you. Additional associated costs with running your business via fitDEGREE would depend for example on what emailing platform you choose to integrate. So be sure as you plan your transition to consider the costs of fitDEGREE, the costs of payment processing, and the costs of any integrations you feel you cannot live without
fitDEGREE includes the transferring of your client list, your packs, and your memberships as a free service. fitDEGREE will also include credit card information transfer as a free service when entering the software.
The typical journey is 3 sessions of 45 minutes or less each. Session 1, your initial on boarding, your goal is to begin putting your business model into the software with your Onboarding Specialist. Often you spend most of your time in Setup building your class and pricing model. In session 2, your follow up, the Onboarding Specialist will open with any questions you have from your work in the Admin and then close out the educational process helping you discover discounts, reporting, client accounts, and how to process sales. In session 3 you will then talk strategy. Our team will provide you with templates for your launch for your clients, your team, and your social media!
The goal is for you to have a minimum of 3 calls and leave the process feeling well organized and ready to take on the transition process!
Yes, Yes, Yes! Our team is here to help you in any way we can! So … What do we offer you? As you kick off your fitDEGREE journey you will get 3 dedicated sessions with a member of our on boarding team. In these sessions you will have an initial on boarding, a follow up, and a launch strategy call. Now, we fully understand that no process is the same, so if you need additional time and check in between calls, no sweat! We can do that!
We would love to have a simple X days or weeks answer to this, but the truth is that every process is different. So let’s break it down.
A typical launch into a non-branded app can happen within 3 sessions. It is most often seen that these sessions are spread over 3 weeks, but you can also speed it up by doing multiple in a week if your schedule allows for this.
A branded app launch though is contingent upon not only completion of 3 calls but also app creation. Our team always strives to have apps out by mid-month. Apps are created within the first week of the month and then approved by their app stores and then the studio can go live.
Another reason a launch might move slower is if you request credit card data from your current software. This is a longer process which can take 2-3 weeks, so always consider this as well when planning your transition.
Something else to consider is the complexity of your setup or personal schedule. Some clients can kick off after 3, 45 minute sessions, and others have additional checkins between their calls because they did not have as much time per day or week to dedicate to getting their business model into the admin.
The truth is, you can go as fast or as slow as your schedule allows with added constraints of 1) a branded app creation timeline, and 2) any requested data being needed from your current software.
Our support team might be small, but it is mighty! Support for us is all-hands-on-deck. Monday through Friday you can count on a team member monitoring the support channel between 9am-5pm. Our team also performs weekend check ins but places priority on tickets which require more immediate attention.
On any given day you can contact us via email at support@fitdegree.com or pre-schedule a support video chat with the team at https://calendly.com/fitdegree/support
You can also contact our team members by phone, but we recommend email and pre-scheduled video calls for best service. Why? Because our team can provide the additional visual aids and clarification via these methods that we feel phone conversations tend to lack.
Yes. You can currently note that all original fitDEGREE clients have their original pricing honored and that will not change.
Unlimited. Enough said.
Yes. We do not believe in preventing clients from the use of features and using them as a tool to make more money. We work so that you all can stay in business, and we want to make sure you have all the tools you need and want for a simple pricing model.
You certainly can! When coming over from another software you can transfer over your client list, your credit card data, your packs, and your memberships.
Something to keep in mind though is your current software provider might have a several hundred dollar charge in order to obtain your credit card information. We recommend you investigate this prior to deciding if this is something you wish to transfer over as it is a larger financial commitment.
Yes! Within fitDEGREE there are two options, you can go for the branded app or you can utilize the fitDEGREE app. Two choices, two prices. It’s that simple.
Now you may be thinking, what is being held from me if I don’t go branded. The answer is again simple. Nothing. All fitDEGREE clients have access to all fitDEGREE features. Branded app clients though get a more White Labeled feel to their experience on the software. Their app is branded. Their admin is branded. Their experience is that of their own brand.
fitDEGREE has an exclusive Facebook page for our studio owner clients. Here they can open discussions with each other or with our staff! Additionally, we provide educational resources on this page and updates on what’s happening in the fitFam business and community side of things!
Yes! Our team hosts fitSpot Guru! A podcast dedicated to continuing education for studio owners who use our platform! Check it out here - https://www.fitdegree.com/podcast
fitDEGREE is constantly growing and adapting to industry and client needs. We could never be where we are today without feedback and we continue to see it as a core component to our business. As a result, change can be expected. It might mean new features or it might mean a facelift for the admin. No matter what this “change” means, our team is always here to help studio owners adjust.
When we launch an update we always provide announcements to our client base letting them know what the update was for and if it has any additional functional or aesthetic changes to our admin platform. Our team prides itself on communication and clarity so there are a few things we do to assist clients with change.
If you ask a studio owner that is currently in the onboarding phase making the switch, they’ll tell you it was because of the ease of use when navigating the software. If you ask a studio owner that recently launched fitDEGREE to their clients, they’ll tell you it was because of the support they received from our team along the transition. If you ask a studio owner that has been with fitDEGREE for years, they will tell you it was because the clients loved their new app experience.
Every stage of the journey will tell you a fresh reason why they made the switch to our platform. We could tell you more about this, or you could ask them yourself!
Before making any business decision it is a good idea to find references, and the same goes for software! Feel free to ask our team for references or reach out to other local studios on our platform and ask them “Why fitDEGREE?”.
Not many know this but fitDEGREE didn't actually start out as a management software for fitness studios! In 2015 fitDEGREE was originally founded as an app to help college students find a fitness partner on their college campus. Later on, the founding team pivoted to management software while still staying true to their core in making fitness a social experience.
fitDEGREE processes payments through an integration with a Third Party. fitDEGREE is able to negotiate the market rate, and because of that we offer the most competitive rate out there of 2.9% + $0.30 per transaction on cards (typed or swiped) and a flat $1 fee for ACH payments.
Yes, Yes, Yes! Our team is here to help you in any way we can! So … What do we offer you? As you kick off your fitDEGREE journey you will get 3 dedicated sessions with a member of our on boarding team. In these sessions you will have an initial on boarding, a follow up, and a launch strategy call. Now, we fully understand that no process is the same, so if you need additional time and check in between calls, no sweat! We can do that!
We would love to have a simple X days or weeks answer to this, but the truth is that every process is different. So let’s break it down. A typical launch into a non-branded app can happen within 3 sessions. It is most often seen that these sessions are spread over 3 weeks, but you can also speed it up by doing multiple in a week if your schedule allows for this. A branded app launch though is contingent upon not only completion of 3 calls but also app creation. Our team always strives to have apps out by mid-month. Apps are created within the first week of the month and then approved by their app stores and then the studio can go live. Another reason a launch might move slower is if you request credit card data from your current software. This is a longer process which can take 2-3 weeks, so always consider this as well when planning your transition. Something else to consider is the complexity of your setup or personal schedule. Some clients can kick off after 3, 45 minute sessions, and others have additional checkins between their calls because they did not have as much time per day or week to dedicate to getting their business model into the admin. The truth is, you can go as fast or as slow as your schedule allows with added constraints of 1) a branded app creation timeline, and 2) any requested data being needed from your current software.
Our support team might be small, but it is mighty! Support for us is all-hands-on-deck. Monday through Friday you can count on a team member monitoring the support channel between 9am-5pm. Our team also performs weekend check ins but places priority on tickets which require more immediate attention. On any given day you can contact us via email at support@fitdegree.com or pre-schedule a support video chat with the team at https://calendly.com/fitdegree/support You can also contact our team members by phone, but we recommend email and pre-scheduled video calls for best service. Why? Because our team can provide the additional visual aids and clarification via these methods that we feel phone conversations tend to lack.