9 Strategies for Getting Your Members to Review Your Yoga Studio

9 Strategies for Getting Your Members to Review Your Yoga Studio

Read Time :

Reviews in the modern digital world are gold for businesses like yours. The yoga industry is pretty saturated now, so your potential customers rely on the experiences of others to determine whether they want to give your studio a shot. So how do you go about getting reviews for your studio?

It can be awkward asking customers for reviews, but we have some recommendations to make the process more natural. At the end of the day, you want your customers to be happy giving you a review rather than doing it begrudgingly. 

Here are nine strategies for getting your members to review your studio:

1. Show Your Customers Some Love

Aside from giving your customers a great experience with your studio by having excellent customer service and quality yoga instruction, there’s more you can do to impress your customers and inspire them to leave you a glowing review.

Building authentic relationships with your customers is the absolute best way to do this. A satisfied customer will agree to give you a review, but a loyal customer will be excited to give you a review. You can go above and beyond to show appreciation for your customers by implementing some simple marketing initiatives. For example, highlight a member in your monthly newsletter or social media post or have a customer appreciation event.

2. Automate a Call to Action to Review After They’ve Taken a Few of Your Classes

An automated email that’s triggered to send after a member has taken a certain number of classes will encourage a higher response rate to your request to review. Schedule your email for after a member has had time to experience your classes and form an opinion on your studio. When you automate this as an email campaign, you can set it and forget it—then you can get reviews without stressing about how or when to ask each member to review.

3. Initiate Your Request by Asking How They’re Enjoying Their Class

When you send out your request to review after they’ve been a member of your studio for a while, don’t come right out and ask for a review. It comes across as sleazy. A better approach is to start a conversation with your member by asking an open-ended question.

Example: “How are you liking your classes at Such n’ Such Yoga Studio?” or “Are you ready to renew your membership?.” By doing this, you can collect honest customer feedback and screen who is actually happy with your classes before asking to leave a review. If you do encounter a member who’s had a bad experience, you have an opportunity to mend that relationship before asking them to rate your business.

4. Create Different Spaces to Leave Reviews

Make reviewing your business as accessible as possible by having a presence on the main platforms where your potential customers go to learn about your business.

Yelp

Yelp is one of the most trusted sources for customer reviews in the US. Make sure your studio is registered on Yelp and updated. Here’s how to claim your business or add your business to Yelp. Keep an eye on activity on your Yelp profile because responsive profiles are rewarded with a highlighted average response time.

Google

Claim your business on Google My Business and ensure your studio is listed on Google Maps and in Google search of local yoga studios. When people Google your business, your Google reviews show up in the search results.

Facebook

It’s important to also have a Facebook presence and encourage reviews here because people use it as a resource to learn about your business. Like Yelp, Facebook also rewards Pages with a low response time.

fitDEGREE can support your Studio Fitness

Consult with us now!

5. Add an Ask to Your Content

Leverage the audience already engaging with existing content to ask for reviews. Make it easy by asking them to leave reviews right there on your website. You can do the same by adding calls-to-action in your blog posts, social profiles, and emails with links to review.

6. Create Incentives

Everyone loves a juicy incentive in exchange for a simple ask from a business. Motivate your customers to leave reviews with special offerings like a discount on their membership, a free class, or to be entered in a giveaway for a retail item. 

Let’s be clear: you cannot incentivize a GOOD review, just a review. (Ethics, yo.) So before you plan on offering incentives, be sure your members are feeling fabulous about their experience in your studio.

7. Respond to Every Review, Even the Negative Ones

Mistakes happen every day in business, and sometimes those mistakes lead to particularly unhappy customers who leave scathing reviews on your studio. Whether you get a five-star or a one-star review, take the time to thoughtfully respond to each and show that you care about your customer’s experience. Don’t be defensive when responding to bad reviews—your objective at this point is to resolve the issue with your customer. It’s a customer service practice that will benefit your business long term and actually reflects well on your business. 

8. Share Positive Customer Reviews

Social proof is a powerful marketing tool. When people see individuals like them sharing good reviews, they’re more likely to follow the crowd and do the same. Make use of the good reviews you receive by repurposing them as testimonials on your website, as a text post on Facebook, or as a quote post on Instagram. 

9. Ask Your Members In Person

If you’ve taken the time to build a relationship with a member, making the effort to ask them in person to review your studio can be the simple yet powerful gesture that leaves you with positive and thoughtful reviews. At the end of the day, all it really takes to get a review from most of your customers is simply by asking. 

Looks like you are finding this valuable, would you also like our latest copy of Navigating the New Normal?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Referrals Should Be A Top Priority For Your Business

Navigating The New Normal

Testing And Tracking Intro Offers

How To Build Your Intro Offer: The 3 Variables to Consider

Membership Contracts and Why You Need Them

Creating A Successful Sales Process

Importance of an Initial Consultation

10 Rules For A Standard Group Class Model Pricing Structure

5 Key Factors For Creating A Revenue-Generating Pricing Structure

7 Things Your Website Needs To Turn Clicks Into Clients

5 Tips to a Successful Studio Management Software Transfer

The 5 Social Media Tools You Need Right Now

Why your Fitness Business Can't Survive Without Community and How to Build a Powerful One

7 Things Your Website Needs To Turn Clicks Into Clients

Why your Fitness Business Can't Survive Without Community (and How to Build a Powerful One)

Membership Contracts and Why You Need Them

Switching Studio Management Software: Reality vs. Expectation

How To Build Your Intro Offer: The 3 Variables to Consider

10 Rules For A Standard Group Class Model Pricing Structure

5 Tips to a Successful Studio Management Software Transfer

The 5 Social Media Tools You Need Right Now in Your Fitness Studio

5 Key Factors For Creating A Revenue-Generating Pricing Structure

How To Build Your Intro Offer: The 3 Variables to Consider

What Does It Cost to Run a Barre Studio?

How the Best Fitness Studios Niche Down to Build Their Business

How to Practice Self-Care When Your Job is to Care for Others

12 Facebook Live Tips for Fitness Studio Owners

Friends Don’t Let Friends Yoga Alone: 11 Tips for Successful Referral Marketing

How Your Yoga Practice Can Spark Gratitude

The 3 Main Ways Your Studio Website Is Failing You and How You Can Fix Them

Should You Crowdfund Your New Yoga Studio Business?

4 Reasons Your Members are Bouncing After Their Class Pass is Finished

Why Yoga Studios Are a Booming Business Right Now

Using Your Yoga Studio Business Software for Marketing 

The Importance of Having Yoga Studio Scheduling Software

Are Your Instructors Making or Breaking Your Studio Brand?

Comparing the Features of Different Types of Yoga Studio Business Software 

Best Software for Keeping Studio Management Simple

Pricing Breakdowns of the 5 Best Yoga Studio Management Software Options

3 Essential Tips for Keeping Yoga Students Happy

Why The Barre Workout Studios Are Growing So Fast 

Insider Secrets for Branding a Yoga Studio that Succeeds

How Yoga Studio Software Benefits Smaller Studios

How to Successfully Run a Yoga and Pilates Studio

Work Smarter, Not Harder: A Guide to Creating Work/Life Balance

Comparing the Five Best Studio Software Consumer Apps

How to Use Prenatal Pilates to Bring in New Clients

5 Things to Do When Opening Your New Fitness Business

What You Should Know About Your Yoga Studio Software

Pilates vs Yoga: What Classes Should You Offer?

4 New and Innovative Ideas to Market Your Yoga Studio

 The Top 5 Benefits of Having Yoga Studio Management Software

9 Strategies for Getting Your Members to Review Your Yoga Studio

How to Get a Pilates Certification

How to Determine the Best Yoga Studio Management Software for Your Studio

5 Portable Ballet Barres You Can Take Anywhere

Reviews of the 10 Best Yoga Studio Management Software

8 Steps to running Your Yoga Business Mindfully

How to Get Your Barre Certification

Fitness Marketing 4 New and Innovative Ideas To Market Your Gym

How Can I Make My Yoga Business Successful

Posts You Might Like

The 5 Social Media Tools You Need Right Now

It seems like every day, there is a new tool or app that makes social media easier for small businesses and entrepreneurs to take advantage of. These apps make it possible for almost anyone—with a bit of vision and dedication—to put together a brand's social media plan and execute it like a pro.

Friends Don’t Let Friends Yoga Alone: 11 Tips for Successful Referral Marketing

If you are serious about growing your yoga business, you need to be ready to harness the power of referral marketing. So how exactly do you do that? It’s not always as simple as just asking your customers to spread the word about your studio–– you need to motivate and incentivize people to help you grow your studio. 

How Your Yoga Practice Can Spark Gratitude

In the fast-paced and busy lives we live, it can be easy to slip into a routine and lose sight of the things we're grateful for in life. Studies have shown that being able to consciously note what you’re grateful for and actively practicing the habit of thanking the people in your life can improve your mental and physical health. As a yogi, you’re aware that yoga isn’t just a practice of the physical body–– it’s a practice of the mind, body, and spirit. Every time you step onto the mat, you’re engaging in an energetic lesson that goes beyond just your muscles and breathing–– it’s a practice that can spark gratitude. And as many experienced yogis can attest, when you put out love and gratitude into the universe, it comes back to you. 

Software Updates

Want to know about the latest improvements to fitDEGREE?
SEE LATEST SOFTWARE UPDATES
Black Friday
sale
Ready to switch to a more affordable, customer-friendly management tool? We've got you covered.
SCHEDULE A FREE FITDEGREE DEMO

Get all the resources
in your inbox

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

About the author:

fitDEGREE Team

fitDEGREE is a socially-driven studio management software designed specifically for fitness, health and wellness businesses.

fitDEGREE is powerful, yet economical and most of all, user friendly. By using the newest technology platforms, we seek to provide the best user experience for both the studio owners and their clients at a modest price.